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The NDIS Provider Neurodivergent Families Actually Stick With

VitalCore is Queensland's neurodivergent-led, clinically supervised neurodevelopmental support provider — founded by someone who lives it, built for families who are done settling for less.

Neurodivergent-Led, From The Inside Out

Founded by someone who lives it. Not designed about neurodivergent people — designed by one.

Clinically Supervised, Every Single Session

Every worker trained by our Care Lead — 6+ years at Queensland's Centre of Excellence in Intellectual Disability and Autism Health.

No Compliance Goals. No Intrusive Methods. Ever.

We work with your child's natural neurology — not against it. No reward systems. No masking as progress.

You Have Heard This Before.

"We're neurodiversity-affirming" — from someone who completed a one-hour module

"They just need more structure" — from someone who never read the diagnosis report

"This behaviour is escalating" — with no curiosity about why

"We can't continue at this level" — which meant: we were never equipped

"The NDIS doesn't fund that" — from a coordinator who didn't actually check

That is not support. That is why VitalCore exists

What Support Are You Looking For?

Support Coordination

In Your Corner. For Real. SC, Specialist Support Coordination, and Psychosocial Recovery Coaching — delivered by coordinators with lived experience who will actually fight for your plan, not just manage it.

Meet Our Support Coordinators

Daily Living & Community

Build Independence. Connect With The World. Neurodivergent-affirming support built around your participant's actual neurology. Real skills that show up in real life — not just on a session note.

See How We Build Independence

Complex Behaviour Support

Behaviour Is Communication. We're Fluent. Clinically supervised support for participants with behaviours of concern. We don't treat behaviour as a problem. We treat it as a language.

Understand Our Approach

Supported Independent Living

Live Life On Your Terms. A home designed around your person — their sensory profile, their routines, their autonomy. Not the other way around.

Explore Supported Living

VitalCore's Promise To Every Family

You'll Know Your Worker

We send you a full profile of your support worker before the first session.

No strangers at your door.

We Never Miss A Shift

We show up. Every time.

If we ever miss a scheduled shift we'll credit your next one — guaranteed.

1-Day Response Guarantee

Every enquiry gets a real response within one business day.

Not automated. Not a form letter. Real.

30-Day Fit Promise
 

Not the right fit after 30 days? No hard feelings. We'll support your transition with 20 hours of free support.

What Neurodivergent-Led Actually Means.

Not a badge. Not a marketing term. Here's how it changes everything.

How We Communicate

We adapt to what works for your family — not the other way around.

How We Train Workers

Trained to recognise a shutdown, not push through it. Demand avoidance, not non-compliance.

What We Don't Do

No compliance goals. No masking as progress. No reward systems. Ever.

Real storiesReal growth.

I refer to VitalCore because my clients don't fall through the cracks. The coordinator calls back. The workers show up. That sounds like a low bar,  in this sector it genuinely isn't.

Frankie B.

My daughter has complex support needs and behaviours of concern. We were told twice she was not a good fit. VitalCore didn't flinch. They actually read her behaviour support plan before the first session. That had never happened before.

Jesse N.

We'd been through four providers in three years. Every single one said they understood autism. The first time VitalCore's worker met my son, she already knew his sensory triggers. He didn't have a meltdown once. I cried in the car on the way home."

Jamie L.

For Families and Participants

You've read this far. That probably means something resonated. We'd love to hear about your child.

Tell Us About Your Child

Selective intake. Limited availability. We only say yes when the fit is right.

For Professionals

Looking for a neurodevelopmental provider you can refer to with genuine confidence?

View Our Referral Information

We work with LACs, OPGs, psychologists, OTs, speech pathologists, and support coordinators across Queensland.

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