For the Clients Other Providers Turn Away
For Support Coordinators managing participants with trauma, complex behaviors, or multiple diagnoses
We're the Brisbane-based team that says yes when others say no.
Why Support Coordinators Switch to VitalCore
We don't just promise better care
we back it with action.
Tailored to Your Needs
At VCSS, we provide a full spectrum of supports. from everyday assistance to highly specialised care. Each service is delivered with reliability, compassion, and expertise, ensuring participants can thrive at home, in the community, and beyond. Scroll through to see how we make a difference in daily life, independence, and complex care.
-
Helping with the essentials of everyday life, from personal care and meal preparation to medication reminders. Our staff are trained to support independence while ensuring dignity and safety at every step.
“I feel comfortable knowing Mum’s support worker actually takes the time, not just rushes through the shift.”– Family Carer
-
Whether in shared or individual living arrangements, we create stable environments where participants can thrive. Our focus is on consistency and empowerment — ensuring the right match of support workers, routines, and clinical oversight for complex needs.
“VCSS didn’t just place staff , they built a team around my brother that finally gave him stability.”
– Complex Journeys, Gold Coast
-
Accessing the community shouldn’t mean waiting weeks for transport. With our wheelchair accessible van, participants can book outings with just 24 hours’ notice. From appointments to social events, we make freedom and inclusion possible, safely and reliably.
“Before VCSS, it was a battle to get transport. Now Dad can get to his appointments without stress.”– Participant’s Daughter
-
Our specialty lies in advanced, high intensity care. From spinal injuries and acquired brain injuries to PEG feeding and stoma care, our team brings both clinical training and genuine compassion. This expertise makes us the trusted choice for hospitals, clinicians, and families seeking more than just “basic support.”
“Finally, a provider that actually understands neurological care. They’ve been a game changer for my clients.”– Mind Body Physio, Brisbane
Proven. Reliable. Recommended.
We’re proud to be trusted by leading hospitals, universities, and support coordinators, and more importantly, by families who need us most.
-
![A family of five taking a selfie on the beach, with three children and two adults, all smiling and enjoying the sunny day.]()
"Finding a provider who actually listens was life changing for us. VCSS matched my son with a neurodivergent support worker, and for the first time he feels truly understood and safe. It’s not just care, it’s dignity.”
Laurie Payton
-
![Logo for Sunshine Coast's My Coordination featuring an orange sun, a palm tree, a beach, and waves.]()
"The only provider I know with a 100% fill rate. I never have to chase them, if I send a referral, I know my participant will be supported on time, with the right skills. It makes my job easier, and families notice the difference.”
My Coordination Sunshine Coast
-
![A man and a young girl wearing sunglasses sitting in a car, with the man in the foreground and the girl in the backseat.]()
"We’d struggled with providers cancelling shifts or sending strangers. With VCSS, it’s been consistent faces, reliable support, and even an LGBTQ worker who clicked beautifully with my daughter. She finally feels like she belongs."
Jamie Kokot
-
![Logo with a stylized orange sailboat and person silhouette above the text 'Ultimate Support Sydney' on a white background.]()
"What stands out about VCSS is how quickly they act. I referred a complex participant on Friday, and by Monday support was already in place. Most providers take weeks, VCSS just gets it done."
Keith Finley - Ultimate Support Sydney
Switching to VCSS Is Simpler Than You Think
Too many families and Support Coordinators stay with the wrong provider because they fear the hassle of switching. At VCSS, we make the process clear, quick, and stress free, so you can focus on care, not paperwork.
More Than a Provider
VitalCore Support Services was built on a simple belief: people with complex needs deserve more than just ‘adequate care.’ Many of us have personal experiences supporting loved ones with disability, so we know the difference it makes when care is reliable, consistent, and given with dignity.
We’ve seen too many families left in the dark by providers who put systems before people. That’s why we designed VCSS differently: smaller, boutique, and deeply personal, but with the capacity and expertise to handle the most complex supports. From spinal injuries and neurological conditions to daily living assistance, our focus is always the same: empowering participants and giving families peace of mind.
Every referral we accept is treated as a commitment, not a number. And every participant becomes part of the VCSS family.
Ready for Support That Truly Delivers?
Whether you’re a family searching for reliable care, or a Support Coordinator needing a provider you can trust, VCSS is here to make the next step simple. With immediate capacity, specialised staff, and a proven record of consistency, the right support is only a click away.